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iTRINS TRANSLATIONS SERVICES
Samoan Translations International
INTERPRETING
SINT - Onsite (Face to Face) interpreting service
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This service provides you with a language interpreter to be present at your meeting/ interview/ consultation to assist you to facilitate communication between you and your client(s). The interpreting can be either consecutive or simultaneous depending on your preference or need.
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TA - Telephone Assignment
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This service provides you with a language interpreter who will be making 1-3 phone calls to the same clients on your behalf. This is particularly useful for reminding patients to take their medications or checking on their health status; or contacting client to complete a form etc). It is a useful method and cost effective way to support community health service providers, managing non-English speaking clients who are recovering at home and requiring some instructions or reminders.
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APC - Appointment Confirmation Assignment
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This service provides you with a trained Interpreter to contact a client by telephone to confirm, cancel or reschedule an appointment. This service is very useful and cost effective for managing appointments and reducing clients /patients not showing up for the booked appointment.
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Video Interpreting
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This service provides you with a video interpreting service via Zoom or Microsoft Teams with a more convenient way to communicate through technology with enhanced accuracy and more support.
TINT - Telephone interpreting service or (Conference Call)
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This service provides you with a language interpreter to facilitate communication between two or more people. If you prefer to use TINT service, it is best that you have a speakerphone or dual-handset phone. This is suitable for interpreting for communication not more than 60 minutes. It is most cost-effective but may not be appropriate in certain circumstances. Circumstances that may not be suitable for telephone interpreting can be:
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Informed consent for theatre procedures
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All procedures under local or general anesthesia
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Advice of terminal illness and other bad news
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Giving visual information e.g. explaining a diagram/chart, demonstrating the use of equipment, education programs for patients, etc.
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All mental health consultations
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Exercising the power of Mental Health Act
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Power of Attorney
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Big family meetings involving many parties
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Physiotherapy or Occupational Therapy sessions
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Stroke Rehabilitation clinics
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Community or patient home visits
CANCELLATIONS
24 hours advance notice is required for cancellation of any booking. If your bookiing is not used or the cancellation is recieved with less than 24 hours notice, you will be charged for the time booked for the assignment. For cancellation booking, please email admin@itrinstranslations.com